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Context Help

If you lose your way inside our Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A context menu will open. It comprises elaborate information about all the actions that you can perform on the given page. Each context menu appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive array of instructional video clips explaining how to work with our hosting Control Panel. They're designed for those of you who want to see how things are getting done rather than only reading articles. Thus, everyone can swiftly get to know our Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you searching for, take a glimpse at our comprehensive Frequently Asked Questions database, which contains questions asked by real clients and offers practical solutions. We constantly update our FAQ section with new articles in an attempt to encompass all the new additions and innovations associated with our system.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ database either, you can get in touch with our fantastic team of client support engineers available 24x7x365 and eager to help you with any query. Each support ticket you submit will be replied to within 60 minutes (the average support ticket response time is just 20 minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 142376

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com